The Specialists in California Bike Tours

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Undiscovered Country tours — Road Bike Vacations in California

Best Practices in the Bicyle Touring Industry

We are constantly searching for ways to provide the most enjoyable, worry-free active vacation we can. A large part of that effort is our Best Industry Practices Policy, where we match or exceed the best practices in the bike touring industry.

The table below compares our policies with the rest of the industry:

Bicycle Touring Company Policies
Policy	Worst Practice	Best Practice	UDCTOURS Practic
required deposit	$600	$200	$200
days before tour balance is due	100 days	30 days	30 days
company cancels tours with low enrollment	yes	never	never
cancellation fee: >90 days prior	$400	no charge	no charge
cancellation fee: 61-90 days prior	50%	15%	10%
cancellation fee: 31-60 days prior	70%	30%	20%—but no more than $200
refund if company must cancel a tour	full refund	full refund + $200 credit towards future tour	full refund + $200 credit towards future tour
extra cost if you ask for a roommate but company can't find you one	100% of single occupancy fee	no charge	no charge
minimum days before tour start to transfer reservation to another tour date	120 days	45 days	30 days
cost to transfer reservation to another date	$250	no charge	no charge
maximum group size	26	12	12
rental bike fee	extra charge	no charge	no charge
meals	limited menu	order a la carte	order a la carte

 

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